Mailchimp Integration for CubeCart

CubeCart ships a free Mailchimp plugin, and for some stores it is enough: it copies newsletter sign-ups into a Mailchimp audience. Our plugin is for stores that want Mailchimp to do the work it is actually capable of, which needs far more than an email address.

It keeps your audience, customers, products, orders and live baskets in step with Mailchimp automatically, and it does all of it in the background so nothing a customer does at checkout is ever slowed down or put at risk by Mailchimp being slow.

What it syncs

  • Newsletter subscribers, both ways. Someone subscribing in your store is added to your Mailchimp audience, and an unsubscribe, cleaned address or email change in Mailchimp is written back to your store, so you can never mail somebody who has opted out.
  • Only people who actually opted in. Registering an account is not treated as consent, and if you use double opt-in nothing is sent until the customer confirms.
  • Customers with their buying history. First and last name, phone, country, number of orders and lifetime spend, all as Mailchimp merge fields you can segment and personalise on.
  • Products, orders and baskets. Your catalogue with prices, images and links, your orders with the correct payment and delivery status, and live baskets. The basket is removed from Mailchimp the moment the order is placed, so nobody is chased about a basket they have already paid for.
  • Your discount codes. Store coupons are published to Mailchimp as promo codes, so a campaign can carry a working discount and Mailchimp can attribute the revenue each one earns.
  • Tags for segmentation. Contacts can be tagged with their customer group and whether they have ordered, which is what Mailchimp segments and automations are built on.

What that lets Mailchimp do

  • Segment on real spending: customers who have spent over a certain amount, or who have never ordered at all.
  • Abandoned basket automations that know what was in the basket.
  • Product retargeting based on what somebody actually bought or viewed.
  • Revenue attributed back to individual campaigns, because orders are linked to the emails that produced them.

What you get inside CubeCart admin

  • One click setup. Creates the merge fields, connects your store and registers the callback, with no copying settings between two systems.
  • Campaign reporting on its own tab showing sends, opens, clicks, unsubscribes and the revenue each campaign produced, without leaving your store admin.
  • The Mailchimp site tracking code fetched and installed for you, rather than hunting for it in Mailchimp and pasting it into your skin.
  • An activity log and a queue, so you can see what was sent, what failed and retry anything that did not go.
  • Warnings when something else is already doing the same job, such as CubeCart’s own newsletter sender, its abandoned basket emails, or a Mailchimp tracking code already placed by your skin.

Keeping the two in step

  • A customer deleted in your store has their Mailchimp contact archived, or erased permanently if you choose, which is what a GDPR erasure request calls for.
  • A customer who changes their email moves the existing contact rather than leaving a duplicate behind with the old address still receiving campaigns.
  • An order deleted in your store is removed from Mailchimp, so campaign revenue stops counting an order you no longer have.

How it compares with CubeCart’s free Mailchimp plugin

Feature CubeCart’s free plugin Our Mailchimp Integration
Newsletter sign-ups and unsubscribes sent to Mailchimp Yes Yes
Double opt-in respected Yes Yes
Subscribers added or removed by staff in admin No Yes
Opt-in captured at registration and checkout No Yes
Contact details sent to Mailchimp First and last name Also phone, country, order count and lifetime spend, with the merge fields created for you
Changes in Mailchimp written back to your store No Yes: unsubscribes, cleaned addresses and email changes
Existing list sent to Mailchimp in bulk Yes Yes, plus customers, products and order history
Products, orders and baskets published to Mailchimp No Yes
Abandoned basket automations No Yes, with the basket cleared once the order is placed
Order status kept up to date in Mailchimp No Yes, payment and delivery status
Campaign reporting inside CubeCart admin No Sends, opens, clicks, unsubscribes, orders and revenue
Mailchimp site tracking code No Fetched and installed for you
When Mailchimp is contacted During the customer’s own page request, so a slow Mailchimp slows your store In the background, with retries, so checkout is never held up
Record of what was sent A log of API responses Activity log and queue, with retry
Warnings about clashes with other features No Yes
Store coupons published as Mailchimp promo codes No Yes, added, edited, disabled and deleted in step with your store
Tags for segmenting contacts No Customer group, and whether they have ordered
Customer deleted in your store No Contact archived, or permanently erased for a GDPR request
Customer changes their email address No, you get a duplicate contact The existing contact is moved
Order deleted in your store No Removed from Mailchimp too
Support and updates Community Included with the subscription

Things worth knowing

The plugin never sends an email itself. It keeps the data in step, and every campaign or automation is still created and sent by you inside Mailchimp, on your own schedule. Your Mailchimp account is your own and nothing in it is shared with us.

Mailchimp’s free tier works with this plugin, though the automations that the e-commerce data feeds, such as abandoned basket and product retargeting, are on their paid plans. Requires CubeCart 6.6 or later and the ionCube Loader.

Our plugin replaces CubeCart’s free Mailchimp plugin rather than running alongside it. Both answer the same events, so with both enabled every sign-up would reach Mailchimp twice. If CubeCart’s plugin is installed, ours switches it off for you and tells you it has done so. Nothing is deleted, so you can put it back at any time.

Our knowledge base has a full setup and feature guide, with screenshots of every screen.

Buy Mailchimp Integration
£50.00 for the first year, then £25.00 a year

See it working on our CubeCart demo store, or go back to all our CubeCart plugins.

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