Articles

 Choosing and managing passwords

Most compromises we see come down to a password that was weak, reused, or stolen from somewhere...

 File and folder permissions, and why 777 is never the answer

Every file and folder has permissions controlling who may read, write and run it. When something...

 Keeping software updated: why it matters more than anything else

If you do one thing for security, do this. Out-of-date software is how the overwhelming majority...

 My website has been hacked: the first things to do

Work in this order. The instinct is to delete the bad files and carry on, which is exactly how...

 Recognising a phishing email that claims to be from us

Hosting customers are a standard target for phishing, because an attacker who gets your control...

 Turning on two-factor authentication

Two-factor authentication means that knowing your password is not enough to get in. It is the...

 Why we block IP addresses, and how to get unblocked

Our servers block addresses automatically when they behave like an attack. This is not a...