Articles

 Cancelling a service

Services renew automatically so that nothing switches off unexpectedly. If you no longer want...

 How our billing works: the full timeline

Everything is driven from the renewal date of each service. Here is exactly what happens and...

 How to close your Havenswift Hosting account

Closing your account If you no longer need any of our services, you can close your client account...

 Keeping your account contact details current

More accounts are lost to an out-of-date email address than to anything else. Every notice we...

 Understanding your invoice

Invoices are generated automatically 30 days before the service renews, and are visible in the...

 Updating your payment details

An expired card is one of the most common reasons a service lapses, and it is entirely...

 Upgrading your hosting package

You can move to a larger package at any time, and there is no penalty for having started...