Is it better to use my domain name or my IP address as the hostname for FTP?

Using your IP address (117.72.124.64 is an example IP address) is a simple way of accessing your hosting account via FTP, but ftp.yourdomain.com will also work and there are pros and cons to both.

The advantage of using the IP address (which you will have been notified of in the welcome email) :

In the event that you are purchasing a new domain or transferring a domain to us, by using the IP address you can still connect to your site via FTP right away, even though your domain name may not have fully propagated across the whole internet and is therefore useful for this initial couple of days. 

However, be aware that if your website changes it's IP address because we move it to a different server or it moved to a dedicated IP address then the login will then fail and for this reason, we always suggest using the domain url (ftp.yourdomain.com) by default

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I connect to my account using FTP

There are many FTP clients available including TurboFTP, SmartFTP, Cute FTP, WS FTP Pro...

What are all of the files and directories I see when I log in?

Upon logging into your account, you are restricted to only your account and cannot move outside...

Can anonymous FTP users move outside of the FTP directory?

No. Anonymous FTP users are restricted to your "FTP" directory located in the root of your...

Can anonymous FTP users upload files to my account?

If you have enabled the anonymous FTP account via your control panel then anyone can upload files...

Do the Terms and Condtions apply to the materials on my anonymous FTP site?

Our Terms and Conditions apply to not only to the content of your website, but any content...